Delivery & Refund policy

Delivery Policy

45 minute to 1 hour depend on location
Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Gohson Retail will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 2 days after the confirmation (Grocery). No refund for Ready to eat meal item.

Please return your purchase to the following address:

Gohson Holdings Sdn Bhd
Ground Floor, U0371 & U0372,
Jalan Bunga Anggerik,
87000, Wilayah Persekutuan Labuan

Please contact us at or 087-414 383 if you have any questions or doubts.